1
Look at the work as it is.
We start with real cases and the people handling exceptions, not just how the process should work.
You get a map of the problem.
We need examples and people, not a perfect specification.
One decision at a time
2
Choose what changes first.
We agree a priority and explicitly leave the rest out. Goals and constraints set the scope.
You get a defined first engagement.
What we do, what we don’t and how we’ll test it.
3
Let people try it.
A prototype makes assumptions tangible. People who will use it can tell us what works and what is missing.
You get a tested direction.
A prototype is not yet the finished product.
4
Build and follow real use.
We develop the agreed scope, prepare the release and use feedback to plan improvements.
You get a usable system.
Support and further development are agreed within the project scope.
When an assumption changes, we discuss it. A roadmap is a tool, not a promise to defend at any cost.
Where do we start?
Share the problem you want to test before investing.